Privacy policy
How enquiry information is intended to be handled.
Business-inbox retention practices and overseas processing details remain to be confirmed. The operating entity and FormSubmit processing are described below.
Information provided with enquiries
The enquiry form asks for your name, phone, location and a description of the work. Email and service choice are optional. We do not ask for payment details or identity documents in this form.
How information is used
Enquiry information is intended to support contact about your request, site arrangements and preparation of a quote. It is not an opt-in to marketing.
Website and service providers
Website hosting and the approved enquiry service may process technical information and enquiry details to operate the website. The provider names, storage location, retention period and any overseas handling will be confirmed before online submissions are enabled.
Enquiry details
Online enquiry details are processed by FormSubmit for delivery to our email inbox. No advertising tags or photo uploads have been added to this website.
Access and corrections
For questions about your information or to request access or correction, call 0434 558 206. The business will need to verify your identity before discussing personal information.
Updates
This policy will be finalised for the approved operating arrangements before launch. A confirmed effective date will be added at that time.
Online enquiries
Your contact and job details are processed by FormSubmit to deliver your enquiry by email. FormSubmit retains submissions for 30 days. Please do not include sensitive information. FormSubmit privacy policy.
Business identity
Grafton Tree Service is a registered business name of Big River Tree Service Pty Ltd (ABN 15 617 556 895).