Website terms
General information for using this website and making an enquiry.
These website terms need approval before launch. Job-specific terms and payment arrangements must be confirmed separately.
Website information
This website provides general information about tree services. It is not a site-specific assessment, guarantee of tree safety or permission to carry out work.
Enquiries and quotes
An enquiry is not a booking or acceptance of work. The scope, price, inclusions, exclusions, access arrangements and timing must be agreed before work begins.
Formal reports
A free quote does not automatically include a formal written arborist report. Report work needs a separate brief, confirmation of author credentials and an agreed fee.
Permissions and ownership
Check the permissions relevant to your property and proposed work. Provide details of ownership, boundaries and any required third-party access when arranging a quote.
Storm work and insurance
Attendance depends on availability and safe site conditions. Insurance coverage, reimbursement and claim approval are determined by the insurer; no outcome is guaranteed here.
Website content
Content and imagery may be protected by copyright. Contact the business before reusing its materials. External links are provided for further information and are controlled by their respective owners.
Your rights
These website terms do not exclude rights that cannot be excluded under Australian law. Any service contract will set out the agreed terms for the particular job.
Contact
Questions about these terms can be discussed by calling 0434 558 206.
Business identity
Grafton Tree Service is a registered business name of Big River Tree Service Pty Ltd (ABN 15 617 556 895).